Privacy Policy
Last updated: March 2026 · We don't sell your data. Ever.
The short version
WhiteCat is a tool for parents, built by parents. Your family's data is yours. We collect only what we need to make the router and app work. We don't read your kids' browsing history. We don't build profiles on your children. We don't sell anything to advertisers. Full stop.
Who we are
White Cat Cloud Inc., 8 The Green, Dover, DE 19901, USA.
Questions? Email us at [email protected]
What we collect and why
| What | Why |
|---|---|
| Your email address | To create and manage your account |
| Device names, MAC addresses, IP addresses on your network | So you can see and manage your home devices in the app |
| Which domains are blocked or allowed (counts only — not content) | To show you usage insights and improve blocking accuracy |
| Router firmware version and health status | To push security updates and keep your router running |
| Subscription and billing status (via Apple) | To activate your plan features |
Children's privacy
WhiteCat is operated by parents — accounts are created and managed by adults only. We do not knowingly collect personal information directly from children under 13. Family member profiles in the app (e.g. "Emma, age 8") are created by the parent and contain only a name and icon — nothing else. If you believe we have inadvertently collected data from a child, contact us at [email protected] and we will delete it immediately.
What we never do
- We never sell your data to advertisers or third parties
- We never read the content of your family's internet traffic
- We never build advertising profiles on your children
- We never share data with schools, governments, or other companies without your consent (except where required by law)
Where your data is stored
Your account data is stored on secure servers in the United States. Network traffic stays on your router at home — it is not streamed to our cloud. Only metadata (domain block counts, device status) is synced to our servers.
Your rights
You can request a copy of your data, ask us to delete your account and all associated data, or opt out of any non-essential communications at any time. Email [email protected] — we'll respond within 5 business days.
Changes to this policy
If we make meaningful changes to this policy, we will notify you by email and update the date at the top of this page. We will never quietly change what we do with your data.
Questions about your privacy?